Returns & Exchanges
At Elleme Paris, we want you to be completely satisfied with your purchase; items can be returned within 14 days of delivery provided they are in their original, unused condition with all tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the items in their original packaging, including the designer dust bag and all authenticity cards, to ensure they are protected during transit.
Label and Dispatch
Print the prepaid shipping label provided via email, attach it to the outside of your parcel, and drop it off at the designated courier location.
Quality Inspection and Refund
Once our Parisian atelier receives and approves the condition of your return, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing